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Corporate Intranet Development
📌 Objective: Design and implement an end-to-end intranet to optimize workplace communication and efficiency.
📌 Achievements: Led the project from research to implementation, ensuring a clear information architecture and an intuitive user experience. Validated through usability testing and closely collaborated with the development team and key stakeholders to ensure successful execution.
📌 Skills: UX Research, Information Architecture, Prototyping, Usability Testing, Cross-functional Collaboration with Development Teams and Stakeholders.
Context


The existing intranet functioned mainly as a directory of links, limiting employee interaction and sense of belonging.
To enhance workplace communication and efficiency, I led an end-to-end project that included UX research, information architecture design, prototyping, and close collaboration with the development team for a successful implementation.
The Challenge


The intranet did not facilitate internal communication or team collaboration.
Information fragmentation made it difficult to access relevant and up-to-date content.
A user-friendly solution was needed to optimize navigation and encourage employee engagement.
Many links were outdated or had been replaced by other portals.
Process


Research & Analysis


Design & Prototyping
To understand user needs and define an effective solution, we conducted:
Desk research to analyze trends and existing solutions.
Benchmarking of successful intranets.
Collaborative workshops with stakeholders to identify specific needs.
Based on research insights, we designed a solution focused on:
Intuitive navigation and optimized information architecture.
Quick access to relevant content.
Centralized communication tools.
The design process included:
Wireframe creation and interactive prototypes.
Iterations based on user and stakeholder feedback.
Card sorting to validate information structure.


Development & Implementation
I worked closely with the development team to:
Refine user stories.
Adjust and enhance the design based on testing and feedback.
Ensure implementation aligned with business objectives and user experience goals.








Results & Key Learnings
The new intranet provided a clear structure and effective communication tools.
Collaboration and access to key information improved.
Employee engagement and sense of belonging increased.
35% +
40% -
Reduction in information search time
Active users after implementation

